POLICIES

General Information & Cancellations...


B&B FINE PRINT:

COVID-19 TO OUR FUTURE GUESTS our B&B is also our primary residence. We live and do business here. We are requesting guests to follow CDC guidelines and to do their part by rescheduling if they have COVID-19 symptoms or have been exposed to or someone who tested positive recently. Everyone can expect our already high standard of cleaning, disinfecting, and laundering practices. Any questions please let us know!

Arrival: Check-in time at 3 pm and 8 pm, if you are arriving after 8 pm, please call for check-in details.

Departure: Check out time 11 am

Reservations: Use the online reservation system or call 608-366-1427 to book your direct stay. A valid credit card is required.

No credit card charge will be made until you are checked in.

For the month of July, there will be a 2-night minimum all dates.

Two-night minimum stays on the weekends (Friday & Saturday) from August to the end of October. However, single-night stays occasionally fit into our calendar. Please check with us for availability if you have trouble booking online.

Cancellations: To cancel or modify an existing reservation, please call us at 608-366-1427. Seven days’ notice is required. Cancellations made less than 7 days' will be refunded in the form of a gift certificate. No-shows, cancellations on the day of a stay, and early check-outs are responsible for full payment of the entire reservation. This is the COVID-19 cancellation policy also.

**2020 many Events & Cranfest are Cancelled. There is a one-month cancellation policy for events. You must call us to cancel.

Gift Certificates: Note on your reservation the gift certificate number.

A valid credit card Hold is still needed when using any type of gift certificate.

~Note: Gift Certificates are not redeemable during Holiday weekends, large area events, or Cranfest Event in September.

No Smoking Policy: SMOKE-FREE PROPERTY inside & outside.

No Open Flame Policy: For the safety and security of this historic house and all guests, open flames, candles, or burning of incense is strictly prohibited in guest rooms, on porches, or property.

~~Battery Candles are provided in your room.

No Dangerous weapons of any type are allowed: Regardless of a concealed-carry permit.

Children/Teens: Over 13 years old are welcome.

Pets: Sorry we are unable to accommodate pets of any kind

~ The Franklin Victorian Bed & Breakfast is not responsible for any lost items.

~ Any outside services for cleaning due to damage or miss-use of bed and breakfast facilities or property will result in an extra charge.

~ Online Travel Agencies reservations are subject to an 18% fee.

~ We Do Not take bedandbreakfast.com gift cards for payment.

~ When you make a reservation to stay with us, you are confirming to

All of the Written policies.